The Huawei HCSA Field-AICC certification is designed to verify your Huawei AICC's ability to provide professional after-sales service in the SaaS direction, including guiding enterprises to enable voice call functions, multimedia channel access functions, outbound call configuration, and self-service process configuration. This certification is suitable for partners who need to provide AICC-based call center services (including integration, sales, and tenant maintenance) to enterprise customers. SPOTO provides reliable study materials, the latest practice questions, and expert guidance to help you prepare for the exam efficiently, pass the exam once, and get certified quickly!
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HCSA Field-AICC is suitable for professionals who need to provide AICC-based call center services for enterprise customers, including integration, sales, and tenant maintenance.Such as partners call center & tenant configuration administrator.
HCSA-Field-AICC V1.0 exam covers AICC solution introduction, voice access function configuration, multimedia function configuration, agent monitoring and report, self-service configuration, voicebot/chatbot configuration, outbound configuration and other common used functions.Huawei AICC provides professional after-sales service capabilities in the SaaS direction of AICC, including providing guidance for enterprises to enable the voice call function, multimedia channel access function, outbound call configuration, and self-service process configuration.Exam Format : Single-answer Question, Multiple-answer Question, True or false.
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