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ITIL Foundation (Information Technology Infrastructure Library) Exam Overview

The information technology infrastructure library (ITIL) is a set of best practices for IT service management. It provides a framework for aligning IT services with business needs and improving the quality of IT services. By following ITIL best practices, organizations can enhance the quality and efficiency of IT services delivered to customers and users.
The information technology infrastructure library (ITIL) provides guidance across the entire IT service lifecycle, including IT service strategy, design, transition, operation and continual improvement. ITIL describes processes, procedures, tasks, and checklists which are neither organization-specific nor technology-specific but can be applied by an organization toward strategy, delivering value, and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement. 

The ITIL 4 Foundation exam serves as the gateway to the world of IT Service Management (ITSM). This certification introduces you to the fundamental concepts of managing modern IT-enabled services, laying the groundwork for the rest of the ITIL 4 certification scheme. Unlike other levels, the Foundation level has no prerequisites, welcoming individuals from varying professional backgrounds, from IT professionals to business managers. The objective is to empower professionals with an understanding of the ITIL 4 framework, enhancing the value and efficiency of IT and digital services in the evolving technology landscape. 

The exam consists of 40 multiple-choice questions, with a duration of 60 minutes, testing your knowledge of the ITIL 4 service value system (SVS), four dimensions model, service value chain, and the seven guiding principles. The passing score is 65% (26 out of 40 questions).  It demands an understanding of the interconnectedness of these elements, driving digital transformation across businesses.

ITIL v4 Foundation logo
Exam Code
Exam Format:
multiple-choice questions
Exam Duration:
Duration of 60 minutes
Number of Questions
40 questions
Exam Cost
Passing Score:
26/40 marks - 65%

Some knowledge you should know about itil v4 foundation dumps

1.Why choose SPOTO ITIL v4 exam dumps for exam preparation?

itil-4-foundation dumps contain 100% real ITIL 4 foundation exam questions and answers, all candidates can pass the exam by memorizing these 100+ ITIL 4 foundation exam questions. Different from ITIL v4 exam dumps free resources, SPOTO ITIL v4 dumps are all derived from the latest version of the exam, and all exam questions are up-to-date. You can use ITIL-4-foundation exam dumps to prepare for the exam with confidence, it will help you to pass the exam successfully.

SPOTO promises that ITIL exam questions are 100% correct and the answers have been verified by experts. It's the absolute best test prep material, and for those candidates who can't pass, we provide an extra service. SPOTO has helped tens of thousands of candidates pass the IT certification exam, you can have absolute confidence in us.

2.ITIL 4 Foundation exam topics

The ITIL 4 Foundation exam tests your knowledge across the following topics:
- Key concepts of service management
- The four dimensions of service management
- The ITIL service value system
- The ITIL service value chain
- ITIL practices (general management, service desk, incident management, problem management, change control, release management, service level management)
- ITIL roles and responsibilities

Hands-on experience in IT service management is not required, as the exam focuses on conceptual knowledge. The questions are designed to evaluate your comprehension of key ITIL concepts, their application in real-world scenarios, and your capability to improve service management activities. 

3.How Much Does ITIL 4.0 Certification Cost?

Let candidates know there is no set fee to take the ITIL® exam. ITIL 4.0 certification fees may depend on several factors:
  • ITIL® Exam Training and Preparation
  • Exam mode, i.e. online or offline from the ATO or Prometric Center
  • The country you took the test in

ITIL 4 Fundamentals exam fees in different countries

It's worth noting that exam fees vary by country. ITIL 4 exam fees for selected countries are as follows: US/Canada USD 314, UK GBP 269, Australia AUD 395, India INR 15,000

ITIL® Exam Training and Preparation

While you can self-study for the ITIL exam, professional training providers are far better options, with training fees ranging from $500 for online courses to over $1,000 for classroom-intensive instruction, which may or may not include exam registration fees.

4.How ITIL 4 Fundamentals Exam Dumps Can Help You Pass the Exam

1. ITIL 4 Fundamentals dumps provides sample exam questions aligned with real ITIL exams. Practice using dumps can help you become familiar with the exam format, question style, and concepts of the test. This allows you to be better prepared on test day.
2. itil-4-foundation dumps usually provide detailed explanations for each problem. Reviewing the explanations can help improve your understanding of the ITIL framework and clarify any knowledge gaps you may have.
3. ITIL 4 foundation practice exam allows you to practice answering questions in the system in real exam environment. This simulates a real exam environment and gets you used to managing your time during the exam.
4. dump with updated questions to help you prepare for latest version of the ITIL exam. They provide questions according to the current ITIL 4 syllabus and exam format.
5. Buy ITIL 4 dumps from reputable sources known to provide quality test prep materials. This gives you confidence that the questions represent what you will see on the actual ITIL 4 exam. For example select SPOTO dumps.
6. Use the itil-4-foundation dumps as a diagnosis to identify your weak spots, then focus your study time on those topics. These dumps point out which concepts you need to review more thoroughly.

5.How many questions are there in itil-4-foundation dumps?

The number of SPOTO exam dumps questions is relative to the actual exam. In order to cover all the exam questions 100%, we will provide exercises that are higher than the number of exam questions. usually, the number of exam questions is between 100+ questions.

Latest Passing Reports from SPOTO Candidates











Itil-Foundation Dumps Reviews

I used the ITIL 4 practice exam from SPOTO to prepare for my certification and I passed on the first try! Their dumps were extremely helpful in learning key ITIL terminology and concepts. I'd estimate I saw at least 80-90% of the same question topics on my actual exam. Things like service value chain, guiding principles, and continual improvement process all showed up. SPOTO has awesome dumps that clearly prepare you for the real test!
Bailey Harvey
4.9 star
Just wanted to leave a review for the amazing ITIL 4 dumps provided by SPOTO! I gave myself 2 weeks to prepare using their questions and ended up passing with flying colors. The practice exam covers everything from service value system to continual improvement to the 4 dimensions. I saw so many familiar questions from the SPOTO dumps which made me prepared to tackle the real thing. I will be telling all my colleagues preparing for ITIL 4 to check out SPOTO!
Jay Bentley
4.9 star
I passed the ITIL 4 exam last week and the SPOTO practice questions were instrumental to my success! I'd say a good 85-90% of the questions were similar to what I saw on the actual exam. The SPOTO dumps covered all the key ITIL 4 concepts around service value chain, practices, and principles. I was able to answer confidently thanks to studying these materials. SPOTO is by far the best for ITIL exam prep!
Harrison Barber
4.9 star

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